To speed up resolving your technical issue, the AIT staff may need to connect to your device to provide remote assistance. TeamViewer is user to provide this remote support.
Use these directions to locate your TeamViewer ID and password:
Click on the TeamViewer app in your taskbar/ system tray
Note the section that shows “Your ID” and “Password”
Provide these 2 items when you submit a FirstCall ticket or when a member of AIT requests it.
TeamViewer Quick Support Installers
Need to download TeamViewer? Click the icon below:
You must be logged in to post a comment.