Duo Multi-Factor Authentication was enabled on Office 365 at noon July 19th.
You will be prompted to use your Duo account to authenticate to access any of the web-based or desktop Office 365 applications.
At this time, the re-authentication option for Duo to remember your device will be reduced from 30 days to 5 days as per the new TAMU System Security Control Standard IA-11.
What this means to you
Employees who need access to their AgriLife email on older iPhones or older Android phones will need to download and install the Microsoft Outlook application.
Older iPhone and Android email apps do not support the required “modern authentication” method for two-factor authentication.
Please click the button below for device-specific instructions on downloading and configuring the Microsoft Outlook email app on your phone.
Please download and set up the Microsoft Outlook app on your phone to avoid any disruption in service on your mobile device.
Additionally, local applications like
- Outlook
- OneDrive
- Teams
will occasionally require Duo authentication to start the application on your computer.
Your email access has been blocked email
If you receive this email, you have a device that does not support Duo integration with the built-in Mail App
If you receive this email, please complete the following steps:
- Reboot your computer
- Sign back in
- Acknowledge any Duo prompts you receive
- Check your mobile devices
- if you are using the native mail app on an older Android or iOS device, you may need to switch to the Microsoft Outlook App- some older apps do not support Duo, and cannot authenticate
- Click here to download the Microsoft Outlook app for your device
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