AgriLife Information Technology

Office 365 Multi-Factor Authentication Activation

What is changing?

Duo Multi-Factor Authentication was enabled on Office 365 at noon July 19th.

Users will be prompted to use their Duo accounts to authenticate to access any of the web-based or workstation based Office 365 applications.

At this time the re-authentication option for Duo to remember your device will be reduced from 30 days to 5 days as per the new TAMU System Security Control Standard IA-11.

On July 19th, your Duo “Remember me for” option was reduced from 30 days to 5 days

What does this mean for you?

Employees who need access to their AgriLife email on older iPhones or iPads, older Android phones or Android tablets, will need to download and install the Microsoft Outlook application.
Older iPhone and Android email apps do not support the required “modern authentication” method for two-factor authentication.

If you are unsure if this applies to your device, we recommend downloading and utilizing the Outlook app.
While not required, AgriLife IT highly recommends the Outlook app for your mobile devices, for a richer email and calendar experience. 

Please click on your mobile device’s operating system below for device-specific instructions on downloading and configuring the Microsoft Outlook email app on your phone.

Please download and set up the Microsoft Outlook app on your phone to avoid any disruption in service on your mobile device. 

Download the Outlook App for your device

Additionally, local applications like

  1. Outlook
  2. OneDrive
  3. Teams

will occasionally require Duo authentication to start the application on workstations.

Your email access has been blocked email

If you receive this email, you have a device that does not support Duo integration with the built-in Mail App

If you receive this email, please complete the following steps:

  1. Reboot your computer
  2. Sign back in
  3. Acknowledge any Duo prompts you receive
  4. Check your mobile devices
    • if you are using the native mail app on an older Android or iOS device, you may need to switch to the Microsoft Outlook App- some older apps do not support Duo, and cannot authenticate
    • Click here to download the Microsoft Outlook app for your device