Your new device must have the same phone number as your previous device. If it does not, use the directions here.
Step 2
Login using your firstname.lastname and your current AgNet password
Step 3
Click on the My Settings & Devices screen in the left hand side of the screen
Step 4
Click the Cancel button, then click the Call Me or Enter a Passcode button
Call me will call your phone and prompt you to press a button on your phone
Enter a Passcode will text you a passcode that you will type in on the next screen
Step 5
Click the Device Options button
Step 6
Click on the Reactivate Duo Mobile button
Step 7
Choose a verification method
If you selected Text me, then enter the code provided to you
Click Verify
Click Continue
Step 8
Select your phone’s operating system
Click Continue
Step 9
Download the Duo Mobile app from your app store
Tap on I have Duo Mobile installed
Step 10
On your phone, open the Duo Mobile app
Tap on the + in the top right corner of the screen
Hold your phone up to your computer screen and scan the barcode
After the app has recognized the barcode, click Continue on your computer screen
The Continue button on your screen will turn bright green when your barcode has been recognized
You must be logged in to post a comment.