Step 2
Login using your firstname.lastname and your current AgNet password
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/page1_image4.jpg?resize=643%2C599&ssl=1)
Step 3
Click on the My Settings & Devices screen in the left hand side of the screen
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/My-Devices.png?resize=643%2C303&ssl=1)
Step 4
Click the Cancel button, then click the Call Me or Enter a Passcode button
Call me will call your phone and prompt you to press a button on your phone
Enter a Passcode will text you a passcode that you will type in on the next screen
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/My-Devices-call-or-text-me.png?resize=643%2C367&ssl=1)
Step 5
Click the Device Options button
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/my-settings-and-devices-device-options.png?resize=643%2C387&ssl=1)
Step 6
Click on the Reactivate Duo Mobile button
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/reactivate-duo-mobile.png?resize=643%2C219&ssl=1)
Step 7
Choose a verification method
If you selected Text me, then enter the code provided to you
Click Verify
Click Continue
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/verify-ownership.png?resize=643%2C330&ssl=1)
Step 8
Select your phone’s operating system
Click Continue
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/device-operating-system.png?resize=643%2C311&ssl=1)
Step 9
Download the Duo Mobile app from your app store
Tap on I have Duo Mobile installed
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/install-duo-mobile.png?resize=643%2C360&ssl=1)
Step 10
On your phone, open the Duo Mobile app
Tap on the + in the top right corner of the screen
Hold your phone up to your computer screen and scan the barcode
After the app has recognized the barcode, click Continue on your computer screen
![](https://i0.wp.com/firstcallhelp.tamu.edu/wp-content/uploads/2021/04/activate-duo-mobile.png?resize=643%2C347&ssl=1)
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