AgriLife Information Technology

  1. Home
  2. Email, Calendar, & Directory
  3. AgriLife People
  4. Request Access to a Shared Mailbox
  1. Home
  2. Accounts & Access
  3. AgriLife People
  4. Request Access to a Shared Mailbox

Request Access to a Shared Mailbox

This task requires approval from the owner of the shared mailbox listed for in AgriLife People.
While the request process in ALP takes less than 1 minute, the actual time from request submission to access to the mailbox will depend on how long it takes the mailbox’s owner to approve/deny your request.

How to request access to a shared mailbox in AgriLife People

Time needed: 1 minute.

Request access to an AgriLife shared mailbox through AgriLife People (ALP)

  1. Log in to AgriLife People

    Go to
    Click on the blue LOGIN button in the top right corner
    Click on the AGRILIFE square on the following screen
    Enter your AgriLife AgNet ID and password
    Authenticate using your preferred Duo method

  2. Click on the YOUR ALP tab

    Then click on Manage Your IT Services

  3. Click on the circle in the MODIFY column, next to AgriLife Email

  4. Check the box next to Manage Shared & Resources Mailbox Access

  5. Change the effective date and time

    If you need access prior to or after 5 pm of the day you are requesting access, click on the calendar icon under the Date & Time These Changes Should Take Place section
    Click CONTINUE

  6. Select the mailbox you are requesting access to

    You can type the name of the mailbox in the search bar, or scroll down the list to locate the mailbox
    Click CONTINUE


    The owner of the mailbox will receive an email asking for their approval or denial of your request.
    Once they have approved, you can add the mailbox to Outlook using the directions here.

Once you have been granted access, you will need to add the mailbox to your Outlook profile.

Click here for directions on how to add the mailbox to Outlook

Updated on March 15, 2022

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