Welcome to the AgriLife IT Services Environment!
AgriLife IT’s Chief Information Officer and Director, Alan Kurk, kicked off this series by introducing our IT environment! He covers how to contact AIT, what you can expect from this training series, and our New Users Guide.
Questions Asked During Welcome to the AgriLife IT Services Environment!
You can go to http://login.microsoftonline.com/?whr=agnet.tamu.edu, log in using email@example.com and your AgNet password, and click on the Forms icon in the left panel of your window.
The Forms icon looks like this:
The reason for this is there is a dedicated team for your center and the surrounding area. If you call our central desk, who handles everyone in the state, your response time may be slower. But if you call your dedicated Zone team, their response time will be a lot faster, and their support is going to more likely be more specific because they know your environment.
We will also use our Ivanti Management Software to push notifications the day before training sessions.
All session (past and future) information can be found on this page.
If they issued a computer to you, and you receive an email from us asking you to set up an appointment for your migration, please set up an appointment.
In regards to email, so departments put their graduate students in Exchange, some didn’t, so they’re using Gmail. If you’re currently using Gmail, we’re going to leave you as well as student workers on Gmail.
But we recognize some of the departments chose to put their graduate students and student workers on Exchange, so if that’s the case for you, we’ll need to migrate your email.
Our recommendation if you are using Microsoft Teams through TAMU IT is that you migrate to AgriLife IT, if you are not already in the process, because we can provide a faster and more effective support system, since you will be in our IT Environment.
Is it COALSIT@ag.tamu.edu or our zone emails?
If you’re in College Station, and are not with COALS, contact our FirstCall Service Desk here.
If you’re in College Station, with COALS, and have not been migrated yet, use COALSIT@ag.tamu.edu and 979.803.1375.
Click those 3 dots, then click on Settings.
Click on Accounts in the left panel.
Under the Current account, you will see Texas A&M AgriLife or Texas A&M University.
If you see Texas A&M AgriLife, your Teams is through AgriLife IT.
If you see Texas A&M University, your Teams is through TAMU IT.
However, if your department has a lot of business files, and things that have confidential information, we encourage you to move those files in to OneDrive and Teams on our environment, so AgriLife IT can support you better, secure those files better, and make them more collaborative.
Please be aware that AgriLife IT cannot fix problems in your Google Suite- we would have to contact TAMU IT if you have technical issues with your Google apps.
File Collaboration in the Cloud
We show you all of the “multi” capabilities of saving in OneDrive & Teams! A few features we are excited about include AutoSave, Recent Files, and Reusable Slides!
Questions Asked During File Collaboration in the Cloud
See the video below on how to set up your own Photo repository below:
AgriLife Self Service IT
Our Software Team has worked hard to create a site that can do it all! We will be introducing this site, AgriLife People, and all of its capabilities, including Self Service IT, the public directory, and how you can modify your profile!
Questions Asked During AgriLife Self Service IT
If you are in COALS, you will be able to once you have been migrated.
Communication & Microsoft Teams
We cover the main methods of communication available through Microsoft Teams. This includes Chat, Call, and Meetings, and how you can use them to keep up with your own team!
Questions Asked During Communication & Microsoft Teams
Will scheduling a meeting automatically add it to other attendees’ Team calendars and/or Outlook calendars?
You can schedule TEAMS meetings from your OUTLOOK calendar as well.
Click here for more information on scheduling Teams meetings using Outlook.
Collaboration & Microsoft Teams
In this session we cover some of the features of file collaboration that are unique to Microsoft Teams. These features include storing, editing, and comments.
Questions Asked During Collaboration & Microsoft Teams
Mobile Devices & Office 365
We will show you how you can use your smart phone or tablet, the Microsoft Office app, Teams, and OneDrive to stay connected, even when you are not at your computer!
Questions Asked During Mobile Devices & Office 365
TechBuy- AgriLife’s Technology Store
We would like to introduce you to AgriLife’s Technology Store- TechBuy! We will cover what is offered through TechBuy, the benefits of our unified systems, and the purchasing process.
Questions Asked During TechBuy-AgriLife’s Technology Store