AgriLife uses Microsoft Defender for Office 365 for anti-spam and anti-phishing.
Microsoft Quarantine Management
To view your quarantine and to release messages, please go to
and log in with your email@example.com, and AgNet password
How does this help me?
Email sent to your AgriLife mailbox will be scanned by Defender then evaluated for malicious links, code, and content.
Depending on the scan’s results, Defender will do one of the following:
- If the email is not malicious, the email will be delivered to your mailbox
- If the email contains malware, the email will be quarantined and you will not be able to release it
- If Defender determines the email is definitely spam, phishing, or bulk mail, the email will be quarantined
- If Defender determines the email is possible spam, phishing, or bulk mail, the message will be tagged with a spam score that our Exchange server or your Outlook client will use to decide if the email should go to your Inbox or if it should go to your Junk folder
If any of your emails are quarantined, you will receive a quarantine digest email from Microsoft (firstname.lastname@example.org) that contains a list of emails that have been quarantined.
How do I use my quarantine digest email?
You can use the links in your quarantine email to:
- release individual emails from quarantine
- released emails will go to your Inbox
- block all future emails from a specific sender
- blocked senders will be added to your personal blocked senders list
- emails from blocked sender will go to your quarantine
False Positives & Negatives
Sometimes an email can be marked as spam when it isn’t. This is called a false positive.
If an email is not marked as spam when it really is, it’s called a false negative.
If a legitimate email is delivered to your Junk folder (a false positive,) you can use the Report Message button in your Outlook ribbon to report it to Microsoft. This will add the sender to your safe senders’ list.
If a spam or phishing email is delivered to your Inbox (a false negative,)you can also report this to Microsoft. This will add the sender to your personal blocked senders’ list.
Report it by using the Report Message button in your Outlook ribbon.
From the drop-down menu, specify whether the email is Junk of Phishing.
Future emails from that sender will receive a higher spam score and will be more likely to be quarantined or sent to your Junk folder.
How do I release an email from quarantine?
These steps will add the sender to your personal Safe Senders list, and let Microsoft know that the email should not have been classified as spam. While this does not guarantee future messages from the sender won’t be quarantined, it does reduce the possibility.
Go to https://protection.office.com/quarantine and release the email from your quarantine
Once the email appears in your Junk folder, click on the message
Click on Report Message on the Home tab of the ribbon
Click on Not Junk
If you believe a particular sender should never be quarantined or classified as spam, please forward an email from the sender as an attachment to email@example.com, with an explanation for why the sender should never be quarantined or classified as spam.