About ARC
AgriLife Research Cloud (ARC) offers AgriLife Researchers pro-active IT management of hardware, application, training, and support necessary to utilize computational and computing technology in all areas of research through a cost-recovery yearly subscription. ARC offers advanced systems with the computational performance necessary to handle a wide range of workloads, and a variety of advanced scientific software applications & tools. ARC’s expertise, consultation services, and technical and compliance activities are essential for facilitating the research mission of AgriLife.
Focus on your core research activities
not your technology
Ownership
With the ARC offering a new option has been provided. Beyond the basic IT support provided to all within AgriLife (inclusive of Research programs), ARC provides (upon request) advanced IT management for highly unique and specialized software, system, programming, and networking needs.
If you choose the ARC services to manage your advanced research IT, ARC staff will consult with you to create a Memo of Understanding, or MOU, that details the scope of work that is to be managed.
Service Sectors
Click on the icons below to explore each sector of ARC
Services
We include our security and compliance services to any advanced IT systems, software or applications, or advanced support services at no cost.
â—¦ Provide outsource and contract support for third-party applications
â—¦ Work directly with vendors for installations, upgrades, and support escalations
â—¦ By offering these services, we can eliminate the daily chore of management for your servers and lab equipment, which allows you to devote more time and energy to achieving your research goals
â—¦ Daily backups of your data
â—¦ Secure all your data storage
â—¦ Ensure that everything meets all security compliance needs
â—¦ Hot storage is best for storing data that you use frequently, or what we call active data
â—¦ Cold storage is optimized for storing data that you do not access often, but you still need it to be held- best for data that you will not need to access more than once within 30 days (about 4 and a half weeks)
â—¦ Work directly with vendors for all your installation, update, upgrade, and support needs
•Evaluation and projected completion (Go-Live)
•Provides hosting of WordPress web themes as provided by Texas A&M University System and •Texas A&M AgriLife that have been approved for use.
•Setup of initial theme, add users and configurations required for *.tamu.edu.
Migration of your existing website(s)
•Evaluation and projected completion of migration
•Provides compliant and secure environment hosting
•User management
•Role based security
•Multi-factor authorization required
Decommissioning of website(s)
•Provide Archive and backups
•Provide redirects if needed
•Release certificates
Subscriptions
ARC Services are subscription-based.
Prices reflected are per Unit Per year.
| Managed IT-Service Subscription | Price | Unit | Renewal Period |
|---|---|---|---|
| Server & Platform Management | $3000 | per 52 hours | per year |
| Workstation Management | varies | per workstation per month | per year |
| Applications Support & Software Development | $3000 | per 52 hours | per year |
For example, a research program that was assessed for advanced system administration identified a three-hour weekly need that would be charged three hours x $3000 = $9000/year. The advanced system administration hours would be tracked through support services and audited for equity yearly.
You can use the tool found here to determine what ARC subscriptions you need for your research.
Data Subscription Options
| Data Subscription | HIPAA | FERPA | Encrypted at Rest | Encrypted in Transit | Cost |
|---|---|---|---|---|---|
| AgriLife OneDrive | Yes* | Yes* | Yes | Yes | FREE (up to 5 TB) |
| AgriLife Sharepoint | Yes* | Yes* | Yes | Yes | FREE (up to 20 TB) |
| ARC Computing & Storage Services | No | No | Yes | Yes | $400 per TB per year |
| ARC- Azure | No | No | Yes | Yes | Hot Storage- $200 per TB per year Cold Storage- $100 per TB per year |
Note that Basic Support Services are provided at no cost. These services are included in the F&A (IDC) agreement as supported by indirect costs.
Advanced Management Services are provided upon request according to the rate structure shown above. These services are not included in the F&A (IDC) agreement and are considered direct costs in support of research programs.
Contact
If you would like to learn more about AgriLife Research Cloud or ARC Service Center, you are interested in a free assessment or would like to partner with us, please get in touch with us using the methods below:
We would love to partner with you to find the best solution to your research technology needs!
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